When you have a drainage emergency in SW5, we can usually be with you inside 90 minutes. We attend jobs throughout Earl’s Court and everything nearby, 24 hours a day, 365 days a year.
What we cover in SW5
What we take in across SW5 spans Earl’s Court, part of Kensington and Chelsea. As we also attend the adjoining areas, a run crossing a boundary needs only one contractor.
Earl’s Court is dominated by large stucco terraces converted into flats and short-let accommodation. Shared stacks under constant use and front lightwell gullies are the recurring sources of call-outs.
Common causes in SW5
Most of what we attend in SW5 has one of these behind it:
- Sewage escaping at ground level
- The whole system at a standstill
- Waste rising into a downstairs bathroom
- Surface water with nowhere to go
Signs worth reporting
Before you call, it helps to know what you are looking at:
- Water standing in an outside gully hours after the last discharge
- Several fittings draining slowly at once, which points at the shared run
- Gurgling from a toilet or sink as another appliance drains
- A sour smell near the gully that keeps coming back
How the visit works
This is how a visit works:
- You get an honest time, not an optimistic one
- Keep water use to nothing until the engineer is with you
- Most emergencies are resolved in one visit
- You find out if the pipe itself needs work
Before we arrive
In the meantime, a couple of things make a real difference:
- Keep water use to nothing, particularly appliances on a timer
- Keep people and pets away from any standing waste water
- Make sure the chambers can be reached
- Have your postcode and a description ready for the call
Who pays for the repair
Before anyone invoices you, it is worth knowing where the fault sits. A private drain serving one building is the owner’s; past the boundary it is normally Thames Water. We put that in writing after the visit.
What it costs in SW5
Emergency attendance starts at a fixed £120 plus VAT, and we never charge for coming out. Prices are fixed rather than hourly, which means a stubborn blockage costs what we said.