Family-run since 2013, we work right across the capital, and SW7 is inside our core coverage. That covers South Kensington and Knightsbridge.
What we cover in SW7
SW7 takes in South Kensington and Knightsbridge, in the London Borough of Kensington and Chelsea. We attend both residential and commercial property here, from single blockages to full drainage installations.
South Kensington and Knightsbridge have tall stucco terraces, museums and embassies, with extensive below-ground space. Deep basements discharging into nineteenth-century laterals are the local complication.
Common causes in SW7
Most of what we attend in SW7 traces back to a handful of causes:
- Sewage escaping at ground level
- Nothing draining anywhere in the property
- Sewage appearing in a ground-floor fitting
- Surface water with nowhere to go
Signs worth reporting
The signs that bring people to call us across SW7:
- Water standing in an outside gully hours after the last discharge
- Two or more fittings affected together, not just one
- Bubbling in the pan when the bath is let out
- Foul odour around a chamber that worsens after rain
How the visit works
This is how a visit works:
- You get an honest time, not an optimistic one
- Hold off on washing machines and dishwashers
- Most emergencies are resolved in one visit
- We are straight about whether clearing is enough
Before we arrive
Worth doing while you wait:
- Hold off on taps, showers and appliances, particularly appliances on a timer
- Cordon off contaminated ground
- Make sure the chambers can be reached
- Note which fittings are affected so we arrive prepared
Who pays for the repair
The first question on a shared drain is whose it is. A private drain serving one building is the owner’s; beyond that, and on anything shared, it is generally the water company’s. You get that in writing.
What it costs in SW7
Emergency attendance starts at a fixed £120 plus VAT, and we never charge for coming out. We never charge for coming out, whatever the time. You get the figure before any work begins.