When you have a blocked drain in E5, we are typically 60 to 90 minutes away. Our engineers cover Clapton and everything nearby, 24 hours a day, every day of the year.
What we cover in E5
Our coverage of E5 spans Clapton, within Hackney. Since we work the surrounding postcodes as well, we can deal with both ends of a shared run.
Clapton is largely Victorian terraces with a high level of conversion, plus estates towards the marshes. Ground close to the Lea holds water, so gardens drain slowly after prolonged rain.
Common causes in E5
The recurring problems in E5 are predictable:
- Cooking fat washed into the kitchen waste, which sets on the pipe wall
- Wet wipes, which stay intact in the drain
- Root growth working into the pipe
- Soil and grit collecting in a low point
Signs worth reporting
What you are likely to be seeing in E5:
- Water sitting in a drain outside hours after the last discharge
- Several fittings draining slowly at once, not just one
- Bubbling in the pan as another appliance drains
- A sour smell near the gully that worsens after rain
How the visit works
Finding the cause comes before clearing it:
- Work through the inspection chambers to find where the flow stops
- Establish whether it is your pipe or the water company’s
- Clear the blockage with water jetting at a pressure suited to the pipe
- Run water through every fitting before we finish
Before we arrive
Before the engineer arrives, there are two or three useful steps:
- Keep water use to nothing, including the washing machine and dishwasher
- Cordon off contaminated ground
- Clear access to the drain covers if you can
- Note which fittings are affected when you ring
Who pays for the repair
Whose pipe it is matters as much as what is in it. Since 2011, most shared drains and lateral drains in England belong to the water company, and a defect on the shared run is not your cost. We work out where the fault is and say so, even where it means there is no job in it for us.
What it costs in E5
Outside drain clearance is a fixed £144 plus VAT. Prices are fixed rather than hourly, so nothing changes once we are on site.