Blocked drains in EC3 do not keep office hours. Our call-out runs 24 hours covering Aldgate, Fenchurch Street and Tower Hill, and a fixed price given on the call.
What we cover in EC3
EC3 covers Aldgate, Fenchurch Street and Tower Hill, within City of London. We work for householders and businesses alike in this area, from a slow sink to a complete system.
Aldgate and Fenchurch Street combine modern towers with older buildings connected into Victorian sewers. The towers rely on pumped systems and shared stacks, while the older premises still drain by gravity through pipework that predates them.
Common causes in EC3
Nearly everything we clear in EC3 comes down to a short list:
- Grease from the kitchen, which cools and hardens inside the pipe
- Wipes marketed as flushable, which hold together all the way to the sewer
- Roots from nearby planting finding an open joint
- Silt and grit settling where the fall is shallow
Signs worth reporting
What you are likely to be seeing across EC3:
- Standing water in a yard gully hours after the last discharge
- Several fittings draining slowly at once, not just one
- Gurgling from a toilet or sink when the bath is let out
- A drain smell outside that is stronger in warm weather
How the visit works
This is how a visit works:
- Work through the inspection chambers to find where the flow stops
- Work out which side of the boundary the fault sits
- Jet the restriction out at a pressure suited to the pipe
- Flush the line and test each fitting before we finish
Before we arrive
What to do before we get there:
- Stop using water in the property, especially washing machines
- Keep people and pets away from any standing waste water
- Make sure the chambers can be reached
- Have your postcode and a description ready for the call
Who pays for the repair
Not every blockage is yours to pay for. Since 2011, most shared drains and lateral drains in England belong to the water company, so a fault out in the road is not yours to fund. We identify the location and are straight with you about it, including when the answer is that you should call Thames Water instead.
What it costs in EC3
Outside drain clearance is a fixed £144 plus VAT. We never charge for coming out, whatever the time. The price is confirmed before we start.