When you have a blocked drain in EC2, help is normally under 90 minutes away. We attend jobs throughout Moorgate, Liverpool Street and Bishopsgate and the streets around them, day and night, 365 days a year.
What we cover in EC2
EC2 includes Moorgate, Liverpool Street and Bishopsgate, within City of London. Homes, flats and commercial premises are all covered, from a slow sink to a complete system.
Around Moorgate and Liverpool Street the stock is overwhelmingly commercial, with food outlets at street level and offices above. Grease from catering and washroom waste share the same ageing runs, and access usually has to be arranged with building management.
Common causes in EC2
Throughout EC2, these are the ones that come up again and again:
- Fat and cooking oil poured down a kitchen sink, which cools and hardens inside the pipe
- Cleaning wipes, which hold together all the way to the sewer
- Tree and shrub roots working into the pipe
- Silt and grit collecting in a low point
Signs worth reporting
What to tell us on the call:
- Water standing in an outside gully when nothing is running
- Several fittings draining slowly at once, rather than a single sink
- A glugging noise from a plughole when the bath is let out
- A drain smell outside that worsens after rain
How the visit works
The order matters, so we work it out before we jet:
- Check the chambers along the run to find where the flow stops
- Confirm whether the fault is inside your boundary
- Jet the restriction out at a pressure suited to the pipe
- Flush the line and test each fitting before we finish
Before we arrive
Worth doing while you wait:
- Keep water use to nothing, including the washing machine and dishwasher
- Cordon off contaminated ground
- Move bins or planters off the inspection covers
- Have your postcode and a description ready for the call
Who pays for the repair
Not every blockage is yours to pay for. Shared drains and laterals transferred to the water company in England in 2011, and a defect on the shared run is not your cost. We work out where the fault is and say so, even where it means there is no job in it for us.
What it costs in EC2
Outside drain clearance is a fixed £144 plus VAT. We never charge for coming out, whatever the time. You get the figure before any work begins.