We have been clearing drains across London since 2013, with SW14 among the areas we attend most. That covers Mortlake and East Sheen.
What we cover in SW14
What we take in across SW14 runs across Mortlake and East Sheen, part of Richmond upon Thames. Because we cover the neighbouring postcodes too, a run crossing a boundary needs only one contractor.
Mortlake and East Sheen are Edwardian and interwar housing with mature gardens close to the river. Roots at boundary runs and ground that holds water are the two things we deal with most.
Common causes in SW14
The causes we see most often in SW14 follow a pattern:
- Wet wipes and sanitary products stuck in the branch pipe
- Too much paper at once, on a pan with a weak flush
- An obstruction in the run below, not a fault with the toilet itself
- Something that should never have been flushed stuck in the pan
Signs worth reporting
What you are likely to be seeing across SW14:
- Water standing in an outside gully hours after the last discharge
- Several fittings draining slowly at once, rather than a single sink
- Bubbling in the pan when the bath is let out
- A drain smell outside that worsens after rain
How the visit works
What we do when we get there:
- Check whether other fittings are draining normally
- Protect the bathroom before any work starts
- Free the obstruction in the pan with the right tool for the blockage
- Work down to the external run if the pan is already clear
Before we arrive
Worth doing while you wait:
- Keep water use to nothing, especially washing machines
- Cordon off contaminated ground
- Move bins or planters off the inspection covers
- Have your postcode and a description ready so we arrive prepared
Who pays for the repair
Not every blockage is yours to pay for. Most pipework beyond your boundary became the water company’s responsibility in 2011, which means a fault beyond your boundary is theirs to fix. We identify the location and are straight with you about it, even when that means we are not the ones doing the repair.
What it costs in SW14
A blocked toilet is normally cleared at the fixed £120 plus VAT rate. No call-out fee applies, day or night. You get the figure before any work begins.