We are a family-run firm covering London since 2013, and SW15 is inside our core coverage. It includes Putney and Roehampton.
What we cover in SW15
The area we cover in SW15 spans Putney and Roehampton, within Wandsworth. Since we work the surrounding postcodes as well, a drain shared between streets is not a problem.
Putney and Roehampton run from riverside mansion blocks up the hill to terraces and larger detached homes. Communal drainage in the blocks and root ingress higher up are the recurring issues.
Common causes in SW15
The recurring problems in SW15 are much the same year to year:
- Non-flushable items caught at a bend
- A heavy load of paper, especially in an older narrow-bore pan
- An obstruction in the run below, which is why the toilet is only where it shows
- An item dropped into the pan blocking the trap
Signs worth reporting
What tends to prompt the call across SW15:
- Water sitting in a drain outside long after use
- More than one appliance backing up, not just one
- Bubbling in the pan when something else empties
- Foul odour around a chamber that worsens after rain
How the visit works
This is how a visit works:
- See whether anything else in the property is affected
- Protect the bathroom before any work starts
- Free the obstruction in the pan with the right tool for the blockage
- Check the soil stack and the run outside if the pan is already clear
Before we arrive
In the meantime, these few things genuinely help:
- Hold off on taps, showers and appliances, including the washing machine and dishwasher
- Move children and pets away from the affected area
- Make sure the chambers can be reached
- Have your postcode and a description ready when you ring
Who pays for the repair
Whose pipe it is matters as much as what is in it. Shared drains and laterals transferred to the water company in England in 2011, and a defect on the shared run is not your cost. We establish which side of the line the fault sits and tell you plainly, including when the answer is that you should call Thames Water instead.
What it costs in SW15
A blocked toilet is normally cleared at the fixed £120 plus VAT rate. You get a fixed figure rather than a running clock, so nothing changes once we are on site.