Drainage emergencies in W14 rarely wait for a convenient moment. Someone answers whatever time you call covering West Kensington and Olympia, with the price agreed up front.
What we cover in W14
Our coverage of W14 runs across West Kensington and Olympia, within Hammersmith and Fulham. Since we work the surrounding postcodes as well, a drain shared between streets is not a problem.
West Kensington and Olympia are stucco and red-brick terraces, heavily converted, alongside exhibition and commercial buildings. Shared stacks and front lightwell gullies dominate the residential work.
Common causes in W14
Throughout W14, the common causes are:
- Waste water rising from a manhole
- The whole system at a standstill
- Waste rising into a downstairs bathroom
- Flooding after a storm
Signs worth reporting
The signs that bring people to call us across W14:
- Standing water in a yard gully long after use
- More than one appliance backing up, which points at the shared run
- Bubbling in the pan when the bath is let out
- A drain smell outside that is stronger in warm weather
How the visit works
What we do when we get there:
- We tell you when we will actually be there
- Hold off on washing machines and dishwashers
- Most emergencies are resolved in one visit
- You find out if the pipe itself needs work
Before we arrive
Worth doing while you wait:
- Hold off on taps, showers and appliances, including the washing machine and dishwasher
- Keep people and pets away from any standing waste water
- Make sure the chambers can be reached
- Jot down what is draining and what is not for the call
Who pays for the repair
Not every blockage is yours to pay for. Since 2011, most shared drains and lateral drains in England belong to the water company, so a fault out in the road is not yours to fund. We work out where the fault is and say so, even when that means we are not the ones doing the repair.
What it costs in W14
Emergency attendance starts at a fixed £120 plus VAT, and we never charge for coming out. We quote a fixed price, not a rate, so nothing changes once we are on site.