When you have a drain survey in E3, we can usually be with you inside 90 minutes. We attend jobs throughout Bow, Bromley-by-Bow and Mile End and everything nearby, at any hour, including weekends and bank holidays.
What we cover in E3
E3 takes in Bow, Bromley-by-Bow and Mile End, within Tower Hamlets. We attend both residential and commercial property here, from a slow sink to a complete system.
Bow and Mile End mix terraced housing, estates and newer development along the Lea. Older clay laterals with root ingress remain the most common finding in the terraced streets.
Common causes in E3
Throughout E3, the common causes are:
- A run that blocks again within weeks, which usually means a physical defect
- An imminent exchange, with mature trees close to the run
- A claim being assessed requiring footage and positions
- A structure going over the drain line, which needs the drain traced accurately
Signs worth reporting
What to tell us on the call:
- Water standing in an outside gully long after use
- More than one appliance backing up, rather than a single sink
- Bubbling in the pan when something else empties
- A sour smell near the gully that is stronger in warm weather
How the visit works
The order matters, so we work it out before we jet:
- Remove debris so the footage shows the pipe, not the deposits
- Record the entire line
- Record where each defect sits, and how deep
- Give you footage plus a report an insurer will accept
Before we arrive
In the meantime, these few things genuinely help:
- Keep water use to nothing, particularly appliances on a timer
- Cordon off contaminated ground
- Move bins or planters off the inspection covers
- Have your postcode and a description ready so we arrive prepared
Who pays for the repair
Not every blockage is yours to pay for. Shared drains and laterals transferred to the water company in England in 2011, which means a fault beyond your boundary is theirs to fix. We establish which side of the line the fault sits and tell you plainly, even when that means we are not the ones doing the repair.
What it costs in E3
A CCTV drain survey is a fixed £300 plus VAT, footage and written summary included. Prices are fixed rather than hourly, which means a stubborn blockage costs what we said.