Drain surveys in E2 have a habit of happening at the worst time. Someone answers whatever time you call covering Bethnal Green and Shoreditch, with the price agreed up front.
What we cover in E2
E2 covers Bethnal Green and Shoreditch, within Tower Hamlets and Hackney. Homes, flats and commercial premises are all covered, from single blockages to full drainage installations.
Bethnal Green and the Shoreditch fringe are Victorian terraces and converted industrial buildings with retro-fitted waste runs. Limited fall in those retro-fitted runs is behind a large share of repeat blockages.
Common causes in E2
Throughout E2, the common causes are:
- A drain that keeps blocking, which usually means a physical defect
- A property being bought, with mature trees close to the run
- A claim being assessed requiring footage and positions
- An extension being planned, so the pipe has to be found before digging
Signs worth reporting
What to tell us on the call:
- Water sitting in a drain outside when nothing is running
- More than one appliance backing up, rather than a single sink
- A glugging noise from a plughole as another appliance drains
- A sour smell near the gully that is stronger in warm weather
How the visit works
Finding the cause comes before clearing it:
- Remove debris so the footage shows the pipe, not the deposits
- Run the camera through the full length
- Record where each defect sits, and how deep
- Provide the footage and a written summary
Before we arrive
Useful steps before we arrive:
- Keep water use to nothing, particularly appliances on a timer
- Cordon off contaminated ground
- Make sure the chambers can be reached
- Note which fittings are affected for the call
Who pays for the repair
A blockage is not automatically your bill. Since 2011, most shared drains and lateral drains in England belong to the water company, so a fault out in the road is not yours to fund. We identify the location and are straight with you about it, even where it means there is no job in it for us.
What it costs in E2
A CCTV drain survey is a fixed £300 plus VAT, footage and written summary included. No call-out fee applies, day or night. You know the cost before the engineer picks up a tool.