Drain surveys in EC2 do not keep office hours. Our call-out runs 24 hours covering Moorgate, Liverpool Street and Bishopsgate, with fixed prices confirmed before any work starts.
What we cover in EC2
The area we cover in EC2 includes Moorgate, Liverpool Street and Bishopsgate, within City of London. As we also attend the adjoining areas, we can deal with both ends of a shared run.
Around Moorgate and Liverpool Street the stock is overwhelmingly commercial, with food outlets at street level and offices above. Grease from catering and washroom waste share the same ageing runs, and access usually has to be arranged with building management.
Common causes in EC2
The bulk of the jobs in EC2 traces back to a handful of causes:
- A drain that keeps blocking, which usually means a physical defect
- An imminent exchange, where the drainage condition is unknown
- An insurer asking for evidence requiring footage and positions
- Building work about to start, which needs the drain traced accurately
Signs worth reporting
What to tell us on the call:
- Water sitting in a drain outside long after use
- More than one appliance backing up, not just one
- Gurgling from a toilet or sink when something else empties
- A sour smell near the gully that is stronger in warm weather
How the visit works
We work to the same order on every visit, so nothing turns into an open-ended bill:
- Remove debris so the footage shows the pipe, not the deposits
- Record the entire line
- Locate every fault from the surface
- Provide the footage and a written summary
Before we arrive
What to do before we get there:
- Hold off on taps, showers and appliances, especially washing machines
- Move children and pets away from the affected area
- Make sure the chambers can be reached
- Have your postcode and a description ready when you ring
Who pays for the repair
Not every blockage is yours to pay for. Most pipework beyond your boundary became the water company’s responsibility in 2011, which means a fault beyond your boundary is theirs to fix. We work out where the fault is and say so, even where it means there is no job in it for us.
What it costs in EC2
A CCTV drain survey is a fixed £300 plus VAT, footage and written summary included. Prices are fixed rather than hourly, so a difficult job in EC2 does not become an expensive surprise.