Dealing with a drain blockage in EC2, we can usually be with you inside 90 minutes. Our engineers cover Moorgate, Liverpool Street and Bishopsgate and the streets around them, at any hour, every day of the year.
What we cover in EC2
The area we cover in EC2 runs across Moorgate, Liverpool Street and Bishopsgate, part of City of London. As we also attend the adjoining areas, a run crossing a boundary needs only one contractor.
Around Moorgate and Liverpool Street the stock is overwhelmingly commercial, with food outlets at street level and offices above. Grease from catering and washroom waste share the same ageing runs, and access usually has to be arranged with building management.
Common causes in EC2
The bulk of the jobs in EC2 comes down to a short list:
- A gradual deposit, finished off by one heavy load
- A defect in the pipe itself collecting everything that passes
- A shared run affecting several properties
- Rainfall filling a combined system
Signs worth reporting
What to tell us on the call:
- Water standing in an outside gully long after use
- Two or more fittings affected together, which points at the shared run
- Gurgling from a toilet or sink when something else empties
- A drain smell outside that worsens after rain
How the visit works
This is how a visit works:
- Stop further discharge into the blocked run on arrival
- Trace the restriction by working through the chambers
- Remove the obstruction with jetting or rods
- Report what caused it and whether the pipe needs more than clearing
Before we arrive
Useful steps before we arrive:
- Hold off on taps, showers and appliances, including the washing machine and dishwasher
- Cordon off contaminated ground
- Move bins or planters off the inspection covers
- Jot down what is draining and what is not when you ring
Who pays for the repair
Not every blockage is yours to pay for. Since 2011, most shared drains and lateral drains in England belong to the water company, so a fault out in the road is not yours to fund. We identify the location and are straight with you about it, even when that means we are not the ones doing the repair.
What it costs in EC2
Drain unblocking starts at a fixed £120 plus VAT, with no call-out charge at any hour. There is no call-out charge in EC2, at any hour. You get the figure before any work begins.